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REVIEW Samsung Chromebook 3 XE500C13FreshTake

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Samsung Chromebook 3, 11.6", 4GB RAM, 16GB eMMC, Chromebook (XE500C13)

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4.4 4,154 ratings

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$169.99 with 23 percent savings

List Price: $219.99

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List Price: $219.99

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Purchase options and add-ons

Brand	SAMSUNG
Model Name	XE500C13-K04US
Screen Size	11.6 Inches
Color	Black
Hard Disk Size	16 GB
CPU Model	Celeron
Ram Memory Installed Size	4 GB
Operating System	Chrome OS
Special Feature	Spill resistant
Graphics Card Description	Integrated

About this item

11.6 inch ( 1366 x 768), 16:9
Intel Celeron Processor N3060, 1.6 GHz to 2.48 GHz
4 GB Memory. Spill Resistant : Yes
Google Chrome system. Brightness: 220 units
Bluetooth 4.0

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	This Item Samsung Chromebook 3, 11.6", 4GB RAM, 16GB eMMC, Chromebook (XE500C13)	Recommendations Samsung Chromebook 4 (2021 Model) 11.6" Intel UHD Graphics 600, Intel Celeron Processor N4020, 4GB, 16GB- Wi-Fi - Satin Gray- (XE310XBA-KB1US)	dummy Samsung Chromebook 4 (2021 Model) 11.6" Intel UHD Graphics 600/ Celeron Processor N4020, 4GB, 32GB, Wi-Fi - (XE310XBA-KA1US)	dummy SAMSUNG Chromebook Plus V2 360 12.2" FHD+ 2-in-1 Touchscreen w/Dual Webcam (Intel Celeron 3965Y, 4GB RAM, 128GB (64GB eMMC+64GB SD Card), Stylus Pen) Home & Education Laptop, IST SDCard, Chrome OS	dummy ASUS C424MA-AS48F Chromebook C424, 14.0" 180 Degree FHD NanoEdge Display, Intel Dual Core Celeron Processor, 4GB LPDDR4 RAM, 128GB Storage, Silver Color, C424MA-AS48F	dummy Samsung Chromebook 3 2GB RAM, 16GB eMMC, 11.6" Chromebook
	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart	Try again! Details Added to Cart
Price	-23% $169.99 List: $219.99	$178.00	$185.00	$279.98	-8% $250.71 Typical: $271.43	$89.99
Delivery	Get it May 17 - 21	—	Get it as soon as Thursday, May 16	Get it as soon as Wednesday, May 15	Get it as soon as Wednesday, May 15	Get it May 17 - 21
Customer Ratings	4.44,154	4.3616	4.42,431	4.476	4.2279	4.4555
Battery life	4.4	3.8	4.3	4.3	4.0	4.3
Screen quality	4.2	4.2	4.2	4.4	4.3	4.6
Touch Screen	3.5	3.0	3.7	4.5	3.3	3.8
Value for money	—	4.1	4.3	—	4.3	4.3
For gaming	3.3	3.4	—	—	3.8	—
Sold By	G-Overstock	Snow Bell	National Sales LLC(S/N recorded )	Issaquah Highlands Tech	Amazon.com	G-Overstock
display size	11.6 inches	11.6 inches	11.6 inches	12.2 inches	14 inches	11.6 inches
hard disk size	16 GB	0 TB	32 GB	128 GB	128 GB	16 GB
computer memory size	4 GB	4 GB	4 GB	4 GB	4 GB	2 GB
cpu manufacturer	Intel	Intel	Intel	Intel	Intel	Intel
cpu speed	1.6 GHz	1.1 GHz	1.1 GHz	1.5 GHz	2.8 GHz	1.6 GHz
cpu model number	Celeron N3060	Celeron N4020	Celeron N4020	Celeron 3965Y	Intel Celeron N4020	Celeron N3060

Product information

Technical Details

Collapse all

Summary

Standing screen display size

‎11.6 Inches

Screen Resolution

‎1366 x 768 pixels

Max Screen Resolution

‎1366x768 Pixels

Processor

‎1.6 GHz celeron

RAM

‎4 GB DDR3

Memory Speed

‎2.48 GHz

Hard Drive

‎16 GB SSD

Graphics Coprocessor

‎Intel HD Graphics 400

Chipset Brand

‎Intel

Card Description

‎Integrated

Graphics Card Ram Size

‎4 GB

Wireless Type

‎802.11g

Number of USB 2.0 Ports

‎1

Number of USB 3.0 Ports

‎1

Average Battery Life (in hours)

‎11 Hours

Other Technical Details

Brand

‎SAMSUNG

Series

‎XE500C13-K04US

Item model number

‎XE500C13-K04US

Hardware Platform

‎Chrome

Operating System

‎Chrome OS

Item Weight

‎2.54 pounds

Product Dimensions

‎11.37 x 8.04 x 0.7 inches

Item Dimensions LxWxH

‎11.37 x 8.04 x 0.7 inches

Color

‎Black

Processor Brand

‎Intel

Number of Processors

‎2

Computer Memory Type

‎DDR3 SDRAM

Flash Memory Size

‎16

Hard Drive Interface

‎ATA-4

Hard Drive Rotational Speed

‎16 RPM

Power Source

‎Battery Powered

Voltage

‎24 Volts

Batteries

‎1 Lithium Metal batteries required. (included)

Additional Information

ASIN

B01N5P6TJW

Customer Reviews

4.4 4,154 ratings

4.4 out of 5 stars

Best Sellers Rank

#23,974 in Computers & Accessories (See Top 100 in Computers & Accessories)
#4,154 in Traditional Laptop Computers

Date First Available

February 2, 2017

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.

Product Warranty: For warranty information about this product, please click here. [PDF ]

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What's in the box

Samsung Chromebook 3 4GB (2017), Adapter, Power Cord, Quick Strart Guide, Software Guide, Warranty Card (only for US)

Product Description

Built-in security features ensure you're protected from viruses and malware. No setup or long load times-simply log in with a Google account, and you're in. Navigate your world with Chrome OS. Get the best of Google, Gmail, Maps, Docs and Pics, and back everything up safely in the cloud. And since your Chromebook gets free updates automatically, it will only get better. Built-in security features ensure you're protected from viruses and malware. No setup or long load times-simply log in with a Google account, and you're in. Navigate your world with Chrome OS. Get the best of Google, Gmail, Maps, Docs and Pics, and back everything up safely in the cloud. And since your Chromebook gets free updates automatically, it will only get better. A battery that gets up to 11 hours on a single charge1 means you can view the news over coffee in the morning, check emails at lunch then surf social media after dinner, all without having to recharge. Plus it's made for the long run, since it continues to retain most of its capacity even after 3 years' use. Power 33 Wh(Watt-Hour) 26 W AC(Watt Alternating Current) Adapter.

Product guides and documents

User Manual (PDF)

From the manufacturer

Features


Everything at your fingertips Built-in security features ensure you’re protected from viruses and malware. No setup or long load times—simply log in with a Google account, and you’re in. Navigate your world with Chrome OS. Get the best of Google, Gmail, Maps, Docs and Pics, and back everything up safely in the cloud. And since your Chromebook gets free updates automatically, it will only get better.	Up for anything The strong design you’d expect from a reliable brand like Samsung. Go ahead, let the kids use it to watch movies during snack time, or keep it in the kitchen without worrying about accidents thanks to a water-resistant keyboard.	Go light Weighing only 2.54 pounds, its lightweight and slim design makes carrying it from room to room easy. Use as a traditional notebook or recline 180° to share your view.

Stay Charged

A battery that gets up to 11 hours on a single charge1 means you can view the news over coffee in the morning, check emails at lunch then surf social media after dinner, all without having to recharge. Plus it’s made for the long run, since it continues to retain most of its capacity even after 3 years’ use.

1. Based on laboratory testing. Results may vary. Battery power consumption depends on factors such as network configuration, carrier network, signal strength, operating temperature, features selected, vibrate mode, backlight settings, browser use, frequency of calls, and voice, data and other application-usage patterns.

Customer reviews

4.4 out of 5

4,154 global ratings

How customer reviews and ratings work

Customers say

Customers like the speed, battery life, quality and size of the notebook computer. For example, they mention that it boots in seconds, the battery lasts really long and that it holds up to constant use. They appreciate the compact size and the regular size keyboard. Some appreciate the weight, saying that it's super lightweight.

AI-generated from the text of customer reviews

293 customers mention273 positive20 negative

Customers appreciate the value of the laptop. They say it's a good product for the price, with decent performance. Some say it is a great alternative to a laptop and a basic Chromebook.

"...this to anyone, but especially to someone wanting something that is affordable, easy to use and just a bit more than a tablet...." Read more

"...18 months later, I gave up and ordered this Chromebook, and it is worth every penny.This is the perfect setup for students...." Read more

"...Buy this thing if you want a cheap, snappy web browser on-the-go. I am beyond impressed with this little machine, I would absolutly buy this again!" Read more

"...This Samsung works as expected and is a good, basic Chromebook." Read more

263 customers mention194 positive69 negative

Customers like the quality of the notebook computer. For example, they say it's very reliable, solid, and fast. They also appreciate the long battery life and the strong screen hinge. Overall, most are happy with the product's quality and performance.

"...It holds up to constant use and it's really sturdy despite being really slim and lightweight...." Read more

"...This one seems snug and solid, I guess we'll see.Other than the Citrix work space I have been using browser based stuff and it works great...." Read more

"...literally takes under a minute, its fast, cheap, charges fast, lasts forever...." Read more

"...Nope! Definitely the Samsung, consistently freezes and stutters on video playback and this is REGARDLESS of time of day...." Read more

261 customers mention198 positive63 negative

Customers like the performance of the laptop. For example, they mention it works well for their purpose, it feels solid, and operates like a great Samsung Chromebook should. Some say that the text editor built in functions nicely with Google Drive, and that problems have been minimal. That said, most say it's perfect for what they need and has plenty of features to accommodate.

"...and partners have done great with Chromebooks and have plenty of features to accommodate...." Read more

"...and this thing is perfect for its intended task. Oh, and it is fun to mess around with on other stuff as well...." Read more

"...the Citrix work space I have been using browser based stuff and it works great. Noticeably snappy-fast...." Read more

"...Be aware, these usually aren't very powerful so you may run into bouts of lag, crashes, and in compatibility...." Read more

198 customers mention139 positive59 negative

Customers like the speed of the notebook computer. They mention that it boots in seconds, charges fast, and performs second to none. Some say that it's perfect for quickly logging in to Citix workspace.

"...It's still nice and snappy; I have Amazon Prime music running in one tab, working on a Google Docs file in another and browsing Reddit or searching..." Read more

"...It is fast enough to handle most any task you throw at it. I cant ask for more!I'll update if the honeymoon period wears off." Read more

"...Videos tend to load slowly, but once buffered offer a seamless experience. My model has 4 gigs of ram...." Read more

"...Google updates are super fast. You basically just restart and you're ready to go. It boots in seconds although I usually just leave it on constantly...." Read more

173 customers mention163 positive10 negative

Customers like the weight of the notebook computer. They mention that it is super lightweight, sturdy, and slim. They also say that it's easy to take when traveling, and easy to toss in a satchel or backpack. Customers also appreciate the ease of use, system setup, and functionality.

"...This thing boots up super quick and it sleek and beautiful. It's lightweight, has a long battery life and although it's smaller than a standard..." Read more

"...It is larger than an ipad, but small enough to be easily portable. It is fast enough to handle most any task you throw at it...." Read more

"...It holds up to constant use and it's really sturdy despite being really slim and lightweight...." Read more

"...The rest of the unit is so light it doesn't seem like it would get damaged if you dropped it...." Read more

106 customers mention93 positive13 negative

Customers like the size of the laptop. They say it's compact, perfect for working on a lapdesk, and larger than an iPad. They also like the weight and the size and weight of the keyboard. Some customers say it fits the requirement nicely and does everything they need a small laptop for.

"...This is the perfect setup for students. It is larger than an ipad, but small enough to be easily portable...." Read more

"...The power cord is super compact and is just the plug and cord with no big clunky thing on it...." Read more

"Compact design, good battery life. good screen size, good keyboard and mediocre speakers. For the price you can't go wrong...." Read more

"...This one seems snug and solid, I guess we'll see.Other than the Citrix work space I have been using browser based stuff and it works great...." Read more

93 customers mention80 positive13 negative

Customers like the battery life of the notebook computer. They mention that it has a decent battery life and does not need to charge long.

"...It's lightweight, has a long battery life and although it's smaller than a standard laptop, the keyboard is easy to use...." Read more

"Compact design, good battery life. good screen size, good keyboard and mediocre speakers. For the price you can't go wrong...." Read more

"...The battery life is incredible and literally lasts all day, not to mention it charges to 100% in about an hour and a half...." Read more

"...-The battery life is excellent (I get 6-8 hours of normal university student usage out of it) and even when I'm using it, it charges as fast as my..." Read more

86 customers mention86 positive0 negative

Customers find the organization of the notebook computer to be very easy to use and set up. They say it's simple enough to accomplish everything they need. Some customers also mention that the computer is user-friendly and has a user- friendly interface. Overall, most are satisfied with the functionality and ease of setup of the computer.

"...The display is crisp and bright, setup literally takes under a minute, its fast, cheap, charges fast, lasts forever...." Read more

"...Chromebooks are light weight and start up immediately and are very easy to use...." Read more

"...It really is fantastic for my needs! Set-up was a breeze, all I had to do was enter my Gmail address and it was up & running!..." Read more

"...though it would be great for middle-aged folks who need a very user-friendly interface and not too many options...." Read more

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Kaye

I run my business on this Chromebook

Reviewed in the United States on August 21, 2018

Capacity: Intel Celeron, 4GB RAM, 16GBVerified Purchase

I'm a heavy user and completely in the cloud and this is my only computer. I use it for business. I have it linked to my Android Note 8 (through a third party Chrome app) and it's seamless. It will run apps from the Google Play store. I usually have many multiple tabs open, expect it to operate like a full blown PC laptop and it generally does exactly what I want it to do. I watch videos, do photo editing, type thousands of words a day on it, stream movies and create Google Docs, Slides and Sheets. I bought this to replace my three year old version of the same Chromebook because all of the letters were worn off the keyboard and some of the keys weren't working ... I'm actively using my Chromebook probably 8 or more hours a day so it would probably last even longer for most people. It's lightweight and fits easily in a tote or backpack. It holds up well. I use it sort of all day and night and I haven't found anything it won't do. The only place I notice this being slow is ironically when I open up Google Inbox and then I get to practice patience for a minute. Occasionally it will get sort of slow and then I'll go to settings and clear the image cache and that takes care of it. I handle a lot of images so the memory fills up a bit after a while. It comes with 100 gigs of free storage for two years from Google and I'm sold on Chromebook. I usually run it off home wi-fi but I can also tether it to my phone or use public wi-fi. The bluetooth connects easily to everything. The keyboard is nice. I type 100 wpm and I like the keyboard and touch pad a lot. The keys are responsive and quiet. It's a nice, clean, simple design and easy to keep clean. The only thing I wish Samsung would do is make a little indent where the power cord goes in to help guide the plug in because you kind of have to look when you're plugging it in. The power cord is super compact and is just the plug and cord with no big clunky thing on it. I've been able to find cloud based solutions for every piece of software I was using previously and I don't miss the PC at all since I went into the cloud in 2015. I really don't miss having to constantly update my system and all of the software. Google updates are super fast. You basically just restart and you're ready to go. It boots in seconds although I usually just leave it on constantly. I set my browser downloads to save to my Google Drive so there's no personal information stored on the Chromebook at all. It's under $200 and it's better than my $1200 PC laptop I replaced when I switched to Chromebook three years ago. It's absolutely silent. No fans grinding away. I sit with it in my lap all day long and it never gets hot. I don't play video games but I imagine that it would play cloud-based games fine. I've inadvertently had more than a dozen YouTube videos playing at the same time and it was sort of noisy but it wasn't lagging. And when you want to replace it, you just backup anything you've stored on the small hard drive and run the power wash on it. The only program I couldn't find a cloud solution for was Scrivener. But now you can get a virtual hard drive in the cloud for a fairly reasonable monthly rate and run any software you want on the Chromebook. It holds up to constant use and it's really sturdy despite being really slim and lightweight. The screen hinge is super strong and it's hard to imagine it breaking unless you dropped it.

323 people found this helpful

Helpful

Andrew

This thing rocks!

Reviewed in the United States on May 20, 2017

Capacity: Intel Celeron, 4GB RAM, 16GBVerified Purchase

This thing is great! I bought the 4GB model which will hopefully last me a few years but it's nice and snappy now. The 16GB of SSD storage is perfect as I use it for school and the biggest file I might be storing would be a picture. It integrates perfectly with my google account! This thing boots up super quick and it sleek and beautiful. It's lightweight, has a long battery life and although it's smaller than a standard laptop, the keyboard is easy to use.

Google and partners have done great with Chromebooks and have plenty of features to accommodate. There are multiple physical keyboard shortcuts running along the top of the keyboard to quickly adjust settings. There are also several different hotkey menus which are accessed by keyboard combinations.

The only thing I'm bummed about is the lack of Google Play. I'm still giving this thing 5 stars because the Play store should be released soon as it is already available on other Chromebooks.

I would highly recommend this to anyone, but especially to someone wanting something that is affordable, easy to use and just a bit more than a tablet.

UPDATE 7/21/17 - STILL ROCKS
I've gotten more use out of this thing than I first envisioned. I have a Samsung Galaxy S8 and can easily access my Google Drive files that I create and edit on the Chromebook via Goggle Docs. It's still nice and snappy; I have Amazon Prime music running in one tab, working on a Google Docs file in another and browsing Reddit or searching something on a third tab and there's no hesitation. I've enabled the beta build and enjoy several Google Play Store applications. I added an SD card which has expanded on the 16GB of storage. I'm getting very used to the multiple finger shortcuts on the touch pad when navigating Chrome. For instance: putting 2 finger tips on the touch pad and swiping left or right will act as the forward or back button. Also, "clicking" on a link by using 2 fingers and pressing on the touch pad, you bring up a menu to open in a new tab among other things. I watch Netflix and HBO Now and can definitely notice the lack of 1080p but it's a "get what you pay for" situation, and I knew that going in. This thing is still fantastic for what it is. If you want a proper laptop then buy one -- this is a Chromebook. I'll be back to give another update in a few months.

878 people found this helpful

Helpful

Christine

For Your Information Google Playstore Users

Reviewed in the United States on January 9, 2018

Capacity: Intel Celeron, 4GB RAM, 16GBVerified Purchase

Having used the Lenovo Thinkpad, the Samsung Galaxy Tab 2, the Acer Chromebook and now the Samsung Chromebook 3, I know that the Chromebook is superior to the other devices. It is less "touchy" than the Thinkpad, which I found too sensitive to touch. It is almost the same size and weight as my Galaxy Tab 2, plus has the keyboard, which I LOVE! The Acer is similar but bigger and heavier...not benefits to me.

I have one HUGE suggestion for anyone who needs apps from Google Playstore like I did. My device did not come loaded with the Playstore App but I had researched enough to know it was capable of using it. After hours of experimentation on my own, I finally called 1-888-891-0696. They gave me their Chromebook reps, who told me I had to call Google to get the necessary update. I called 1-844-613-7593 and was told that they used to handle calls regarding the update but they no longer do, so directed me back to Samsung. This time I called 1-800-SAMSUNG and got a rep that told me they are not capable of doing Google updates, only Google can. She happened to ask did I have any updates that needed attention on my device. Being new to the device, I wasn't sure, but she walked me through it and in fact I did. IT WAS THE GOOGLE PLAYSTORE APP that I needed!!! Problem solved! Just look down near your photo in the box for the update sign.

Once I completed the update and downloaded the Playstore App, I was able to get the Brother printing app I needed, as well as others that I commonly use.

Hope this review can save others from the initial hassle I endured because the Chromebook 3 looks terrific in any other way.

699 people found this helpful

Helpful

long t nguyen

Good chrome book.

Reviewed in the United States on January 28, 2024

Capacity: Intel Celeron, 4GB RAM, 16GBVerified Purchase

It still works good after many years.

One person found this helpful

Helpful

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Jannel Shute

Great chromebook for price.

Reviewed in Canada on January 18, 2021

Capacity: Intel Celeron, 4GB RAM, 16GBVerified Purchase

I have been using it for a several months now. Writing review on it right now. I love this chromebook. It's my 3rd in about 10 years and so far so good with no problems. Screen quality is good. I have used it for Zoom calls and video messaging and it works as well as my work laptops that are considered top notch and cost 3-4 times as much.
I don't game on it but streaming netflix, prime, disney+, shopping, writing documents, browsing the internet, writing emails, video calls and messaging are all awesome and work excellent.

RODOLFO CABRERA JIMENEZ

muy durable

Reviewed in Mexico on May 30, 2020

Capacity: Intel Celeron, 4GB RAM, 16GBVerified Purchase

esperaba a que se descompusiera rápido, pero me ha durado mucho tiempo, y sigue igual de rápido que el día que lo compre

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okaihau1

Great value for money

Reviewed in Australia on May 11, 2019

Capacity: Intel Celeron, 4GB RAM, 16GBVerified Purchase

Great value for money - this was A$236 including delivery. These run Android apps and linux apps.

Suzy Brown

Great chromebook!

Reviewed in Japan on December 27, 2018

Capacity: Intel Celeron, 4GB RAM, 16GBVerified Purchase

My students like this brand better than others. They say it processes faster.

4 people found this helpful

Jorge Mendoza

Excelente

Reviewed in Mexico on September 27, 2021

Capacity: Intel Celeron, 4GB RAM, 16GBVerified Purchase

Excelente

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