On 2/18/2024 I placed an order for two Entemann’s mini crumb cakes and “paid an extra $10.51 for fastest delivery (between 2/28 and 3/1/2024).” A UPS label was created on 2/18 and UPS estimated delivery on 2/23/2024 between 10:15-2:15 pm. Then the delivery date suddenly changed (on the Amazon site) to delivery in 3/5/2024. Even though I paid extra for delivery by 3/1/2024. Then my order did not actually ship until 2/28/2024. I tried to contact the seller but only received the Amazon Automated Assistant, which does not allow someone to address issues such as payment for fastest delivery or delay issues (which was supposed to be no later than 3/1/2014) and only refers you to “returns,” which not allowed for food product. My order finally arrived in 3/6/2024 — two and a half weeks after I placed the order.
Even though I paid for fastest delivery (between 2/28 and 3/1/2024) and it was late — I am not allowed to return food product. I paid a total of $36.47 for two mini cakes that would have cost me about $6.00 each in a grocery store ($12.00) and I paid $10.51 to have it here the latest 3/1/2024. And again no way to contact the seller and no recourse for returning a food product.
Never again will I order from this seller, who cannot be reached, to address issues or delays, does not accept returns, and took my extra $10.51, which should have assured I would have their product by 3/1/2014, the latest. If you do not care when your food product arrives (weeks later), even when you pay for faster delivery and priority attention, which cannot be returned — then take your chances. I personally will never order from this seller again!
Bleached Wheat Flour, Sugar, Water, Vegetable Oil (Soybean And/Or Palm), Eggs, Glycerin, Invert Sugar, Food Starch-Modified (Corn), Whey, Leavening [Sodium Acid Pyrophosphate, Baking Soda, Monocalcium Phosphate], Natural & Artificial Flavors, Salt, Glyceryl Lactoesters Of Fatty Acids, Mono- And Diglycerides, Brown Sugar, Dextrose, Preservatives [Potassium Sorbate, Sorbic Acid, Sodium Propionate, Calcium Propionate, Phosphoric Acid], Vegetable Shortening (Palm Oil), Butter [Cream, Salt], Xanthan Gum, Sodium Stearoyl Lactylate,
