**Update 11/11/23**
After-Sales customer service is pretty strong with this company. They have emailed me multiple times saying they have passed these issues on to their design team to upgrade and optimize. They even offered a replacement or full refund. I will be updating my rating to 5 stars as the watch does work as "Designed". Just could use some software tweaks to make it better. We shall see if the issues get addressed in future models.
**Original review 9/22/23**
I would like to start by saying I am comparing this watch to a Garmin Vivoactive 4 with an iPhone 14 Pro Max.
I do a lot of activities at work that keep my hands resting while walking so my Garmin is unable to count the steps accurately. This is common with all smart watches. I can get anywhere between 10-30K steps in a day and I was only getting credit for half of those. Therefore, I ended up keeping my Garmin in my pocket to register them. This left me without a way to see what time it was unless I pulled out the watch, my phone or used "Siri". So I went looking for an inexpensive watch. That is when I found this Hwagol G20.
The price is awesome at just under $30. Especially when you look at what all it can do. The display is large enough to read and has vibrant colors. It has MANY features. However, I quickly found that several of these are not without problems. Battery last me a couple of days. I just charge it every other. I have never owned an iWatch, but of the ones I've seen for friends, I would probably compare this to a MUCH cheaper version of those. It is a 10th of the price of my Garmin.
Note that if you want to get a screen protector for this watch, be sure it specifically says it works for the G20 Hwagol. I accidently got the wrong one and it was a little big.
I'm not a fan of the band though. I much prefer Velcro (hook & loop) bands as they are much more comfortable to me. The metal buckle on standard bands tend to cut in to my wrist. Sadly, this band is 24mm which makes options limited. I'm still trying to find one that will work and is not a fortune.
Now to my primary issues with the watch.
1. Audio through watch. MY BIGGEST ISSUE - Although this is a nice feature, it is constantly trying to play audio through the watch. This is fine if I was using the watch to receive calls or using it to play my music. However, if I am using the actual phone to play a game, watch a video, texting or making a call, I do not want it to play through the watch. I absolutely hate the sound it makes when you are trying to type a message on the phone. Sounds REALLY bad. Yes, you can tell the watch to play audio through the phone instead by swiping down on the screen and then tapping on the icon in the bottom left to switch from watch to phone. However, if you walk away from your phone and come back, it auto reconnects to audio from the watch. So you have to change it again. If you are charging the watch, you simply CAN NOT get it to disconnect audio from the watch. No matter what you do. Even if you tell your phone to "Disconnect", it connects back again and again. So you have to walk out of range of the watch to get your phone audio back. If you receive a call and answer with your phone, you have to make sure you tell the phone to use the phone as audio or else it will default to watch. Then you have to tell the person on the phone to hold on while you fix the audio. Needs an option to lock in audio settings.
2. Backwards date - It displays day/month instead of month/day like I am used to. Example, September 22, 2023 is shown 22/9. Needs an option to change to 9/22. Would be nice to see year as well, but not that big of a deal.
3. Display during calls - While on a phone call, the watch displays the person you are talking to along with a button to "end call". You can not change this display. So if you want to see what time it is while in a call, you can't. Could use an option to press button on side to go back to main display so you can see the time and press again to return to call display.
4. Watch faces and deleting them - The app (JYouPro) has a few more watch faces you can download to the watch. I suspect more faces will be available in the future. However, they are limited and once you download them, I can not seem to delete any that are on the watch. Would be nice to have a way to delete faces. On that note, their is supposed to be a way to add and delete "components" to the watch. These are individual displays for things like weather, blood oxygen, pressure, etc. Although I did see how to add new components, the method to delete does not seem to work. According to the manual, you are to long press for 3 seconds the menu button to get an option to remove. I don't get one. This needs to work and it could use a similar option to delete watch faces.
5. Sensor accuracy - One of the things that drew my attention to this particular smart watch was the ability to measure blood pressure. My Garmin does measure stress, heart rate, respiration, steps, floors, sleep, hydration and calories, but it does not do blood pressure or oxygen. So I really liked having this additional option. Although blood oxygen seems pretty spot on when comparing to my Sp02 device, the blood pressure however, is way off compared to my blood pressure device. Like 20 points on both numbers. I expect a little difference, but not that much.
6. Sleep monitoring - This is ONLY monitored from 9:00 pm to 11:00 am the next day. States this in the manual. This may be fine for most people, but for someone who works overnights like myself, this just does not work. My Garmin allows me to set the sleep times in it's app. Furthermore, it works in conjunction with the Health app on iOS and it will record data no matter what time of the day it is. This is handy on my off days as I tend to alter my sleep time during those days. Their really needs to be an option for this setting or allow it to work with the Health app. After all, the Health app DOES allow you to sync data from the JYouPro app so why not the other way?
7. Synchronizing - If you power the watch off like I do to keep the audio from connecting when I'm using my Garmin, you have to synchronize the watch with the app when you power back on. Otherwise the date and time are off. Funny how the audio can reconnect back to the phone when you power on, but the time and date doesn't?
8. Military time - Even though I have mine set to 12 hour format, for some reason from midnight (12:00 am) to 1:00 am the time is displayed In military format. So 12:24 am displays as 00:24. After it passes from 1:00 am, time display in normal 12 format. Very odd.
In all, this is a pretty descent watch. Again, for the price you just can't beat it. I feel a lot of my issues could be easily fixed with software updates. Hopefully Hwagol will offer these in the future.
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At Hwagol, we are more than just a technology company - we're on a mission to reshape the future of connectivity. Our innovative team is dedicated to crafting a new approach to smart wearables, through advanced developments in intelligent watch technology. With a focus on expansion and creativity, we're empowering users with a range of new experiences and usage scenarios. Discover a world of possibilities with Hwagol.
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A Perfect Gift for Her/Him
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The Best Way to Solve Problems--Find the Seller
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Call and receive message notifications
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Turn on Sport Modes
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Heart rate/blood pressure/blood oxygen/sleep monitoring
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Play music, take photos remote control
Product Description
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This Item  Smart Watch (Answer/Make Calls), 2024 Newest 1.85 Inch Fitness Tracker, Heart Rate/Sleep Monitor/Pedometer/Calories, Multiple Sports Modes, Waterproof Women's Men's Fitness Watch for Android iPhone |  |  |  |  |  | |
| Price | $28.99 | $34.99 | -37% $49.99 List: $78.99 | -37% $49.99 List: $78.99 | -37% $49.99 List: $78.99 | -37% $49.99 List: $78.99 |
| Delivery | Get it as soon as Thursday, May 9 | Get it as soon as Thursday, May 9 | Get it as soon as Thursday, May 9 | Get it as soon as Thursday, May 9 | Get it as soon as Thursday, May 9 | Get it as soon as Thursday, May 9 |
| Customer Ratings | ||||||
| Accuracy | ||||||
| Battery life | ||||||
| Easy to use | ||||||
| Sold By | JSWL-US | JSWL-US | RLQA-US | RLQA-US | RLQA-US | RLQA-US |
| size | — | — | 1.83" | 1.83" | 1.83" | 1.83" |
| operating system | Android | Android | Android&iOS | Android&iOS | Android&iOS | Android&iOS |
| display size | 1.85 inches | 1.85 inches | 1.83 inches | 1.83 inches | 1.83 inches | 1.83 inches |
| connectivity tech | Bluetooth | Bluetooth | Bluetooth | Bluetooth | Bluetooth | Bluetooth |
| supported applications | Sleep Monitor, Fitness Tracker | Multisport Tracker, Reminders, Phone | Fitness Tracker, Multisport Tracker, Alarm, Reminders, Voice Assistant | Fitness Tracker, Alarm, Find My Phone, Multisport Tracker, Pedometer | Fitness Tracker, Multisport Tracker, Voice Assistant, Find My Phone, Reminders | Fitness Tracker, Multisport Tracker, Alarm, Find My Phone, Reminders |
| input interface | touch screen | touch screen | touch screen | touch screen | touch screen | touch screen |
| wireless standard | bluetooth | bluetooth | bluetooth | bluetooth | bluetooth | bluetooth |
| water resistance | waterproof | waterproof | waterproof | waterproof | waterproof | waterproof |
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Why buy the name brand when this does everything!
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What You HAVE to Know About the Hwagol Smartwatch
Sarah Larson ✅
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Every thing works good but the battery life sucks
I got the ⌚ yesterday and now it only has 41% of battery power left. But it's good watch
Top reviews from the United States
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Reviewed in the United States on February 1, 2024
My 2 cents below:
Pros:
- Watch looks very classy with a nice design
- Screen is bright and the touchscreen is responsive. No issues with this touch display screen as of now
- Looks very nice on the wrist. Kudos to the design
- Strap fits well and is comfortable in long usage too
- Has tons of apps and features
- It is a USB charger and hence has wide compatibility with powering method
- Has good battery backup overall
- Connection to the phone was easy and smooth
- Mobile app worked well without crashing on my iPhone
- Very reasonably priced for the features it offers
Cons:
- The mobile app is not very intuitive & has scope for improvements
Color: blackVerified Purchase
Surprisingly very responsive smart watch & looks good on the wrist!
Reviewed in the United States on February 1, 2024
This watch is surprisingly impressive for the price and it is totally worth it. It looks great on the wrist too. Has tons of features and the connection was easy too. I would highly recommend this watch in the budget category.Reviewed in the United States on February 1, 2024
My 2 cents below:
Pros:
- Watch looks very classy with a nice design
- Screen is bright and the touchscreen is responsive. No issues with this touch display screen as of now
- Looks very nice on the wrist. Kudos to the design
- Strap fits well and is comfortable in long usage too
- Has tons of apps and features
- It is a USB charger and hence has wide compatibility with powering method
- Has good battery backup overall
- Connection to the phone was easy and smooth
- Mobile app worked well without crashing on my iPhone
- Very reasonably priced for the features it offers
Cons:
- The mobile app is not very intuitive & has scope for improvements
Images in this review
Reviewed in the United States on December 3, 2023
Now for the watch. I like it! It's cheap, so of course you get what you pay for, but I like the customizable background, the notifications from texts/emails, being able to make phone calls through, and even having a bright screen/flashlight function. Those are all very handy features for me.
The button is kinda cheap, it spins for no reason but feels like it would break off if it clipped something, it should just be a firm button if that is all that it does. The strap feels comfortable, I've seen others refer to it as "cheap" but it's just a silicone strap. I haven't worn it long enough to know how it would feel with sweat or gunk under it. I also have not worn it long enough to test battery power, and I likely won't get that far. The built in games are pretty bad, and it has some bugs, but I can overlook all of that personally.
But dang, the stopwatch! Grrr! :(
Color: blackVerified Purchase
I'm returning it because of one simple thing
Reviewed in the United States on December 3, 2023
It's super simple but a dealbreaker for me: the stopwatch resets anytime you leave it! Unlike say an iphone or even a cheap wristwatch, if you leave the stopwatch function even just to look at the current time, it sets back to zeros/start. I time different things at work and in my day to day, so the stopwatch is a major feature for me, as simple of one as it is. When I read that this has a stopwatch, I just assumed it had one with a persistent instance. Furthermore, the stopwatch doesn't allow the screen to go off, so if I'm timing something that will be a couple hours long, it is unnecessarily wasting battery power. This is unfortunate, because the watch itself is pretty okay for its price.Reviewed in the United States on December 3, 2023
Now for the watch. I like it! It's cheap, so of course you get what you pay for, but I like the customizable background, the notifications from texts/emails, being able to make phone calls through, and even having a bright screen/flashlight function. Those are all very handy features for me.
The button is kinda cheap, it spins for no reason but feels like it would break off if it clipped something, it should just be a firm button if that is all that it does. The strap feels comfortable, I've seen others refer to it as "cheap" but it's just a silicone strap. I haven't worn it long enough to know how it would feel with sweat or gunk under it. I also have not worn it long enough to test battery power, and I likely won't get that far. The built in games are pretty bad, and it has some bugs, but I can overlook all of that personally.
But dang, the stopwatch! Grrr! :(
Images in this review
Top reviews from other countries
Agon
Functional, great value
Reviewed in Canada on April 10, 2024Color: PinkVerified Purchase
Agon
Reviewed in Canada on April 10, 2024
Though I have not had a chance to play with it completely, my initial thought is this one has more features than the other one previously purchased (black). It also has features comparable with the Samsung watch 3 I believe which I had years ago.
It does what its advertised, calling features, it plays music, steps counter. I like that the speakers have clear sound.
I also like the "face" options. It also has a BP monitor which I absolutely love.
Downside is unlike the other one, this one does not show you the name of the caller, just the phone number.
I agree with the other review, the band does make you itchy when sweating. Just need to keep an eye on that. Perhaps changing to another watch band will help.
All in all for the cost, you get really good value. I love this watch and recommend it if you don't want to break the bank. Pretty cute too!
Images in this review
Christine Richter
Sehr gute Qualität
Reviewed in Germany on April 25, 2024Color: blackVerified Purchase
Christine Richter
Reviewed in Germany on April 25, 2024
Images in this review
