Refurbished - Excellent
$189.00
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$$189.00 () Includes selected options. Includes initial monthly payment and selected options. Details
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Eligible for Return, Refund or Replacement within 90 days of receipt
Eligible for Return, Refund or Replacement within 90 days of receipt
This item can be returned in its original condition for a full refund or replacement within 90 days of receipt.
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Returns
Eligible for Return, Refund or Replacement within 90 days of receipt
This item can be returned in its original condition for a full refund or replacement within 90 days of receipt.
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Support
Product support included
In the event your product doesn't work as expected or you need help using it, Amazon offers free product support options such as live phone/chat with an Amazon associate, manufacturer contact information, step-by-step troubleshooting guides, and help videos. By solving product issues, we help the planet by extending the life of products. Availability of support options differ by product and country. Learn more
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2 Year Portable Electronic Accident Protection Plan

from Asurion, LLC
(5211)
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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3 Year Portable Electronic Accident Protection Plan

from Asurion, LLC
(10032)
  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
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Asurion Complete Protect: One plan covers all eligible past and future purchases on Amazon

from Asurion, LLC
(657)
  • Buy a lot of stuff on Amazon? Tons of items eligible for coverage, from the latest tech like laptops, game consoles, and TVs, to major appliances, sporting goods, tools, toys, mattresses, personal care, furniture, and more.
  • Accidents happen. That’s why for your portable products we cover accidental damage from handling such as drops, spills and cracked screens. We also cover electrical and mechanical malfunctions, power surges, and wear and tear.
  • Past and future purchases covered. 30 days after you are enrolled, all eligible past purchases (up to 1 year prior to enrollment) and future eligible purchases made on Amazon will be covered by your plan as long as you are enrolled.
  • Fast, easy claims. Frustration-free claims, with most filed in minutes. We will fix it, replace it, or reimburse you with an Amazon e-gift card for the purchase price of your product (excluding tax). File at Asurion.com/amazon.
  • No hidden fees. For just $16.99 a month + tax you’re covered for up to $5,000 in claims per 12-month period. *THIS PROGRAM IS MONTH-TO-MONTH AND WILL CONTINUE UNTIL CANCELED* Coverage for all products ends 30 days after the plan is canceled. Cancel any time.
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Red Dead Redemption 2 (XBox One)
$26.79
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Call of Duty: WWII (Xbox One)
$22.60
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Minecraft - Xbox One
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  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
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  • Quick, easy, and frustration-free claims.
Cover this product:
2-Year Protection $21.99
3-Year Protection $28.99
Cover all of your eligible devices:
Asurion Complete Protect: One plan covers all eligible past and future purchases (Renews Monthly Until Cancelled) $16.99/month

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  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
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Microsoft Xbox One Special Edition inMatte Blackin 500GB (video game)(Renewed)

Platform : Xbox One
3.7 3.7 out of 5 stars 551 ratings

Sustainability features

This product has sustainability features recognized by trusted certifications.

Pre-owned

Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

As certified by
Pre-owned Certified: Electronics
Pre-owned Certified: Electronics
Pre-owned Certified: Electronics Pre-owned Certified: Electronics

Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.

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Typical price: $204.99 Details

This is determined using the 90-day median price paid by customers for the product on Amazon. We exclude prices paid by customers for the product during a limited time deal.
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Price: $189.00 FREE Returns
You Save: $15.99 (8%)
Available at a lower price from other sellers that may not offer free Prime shipping.
500 GB
Xbox One
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Purchase options and add-ons

This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
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Frequently bought together

Microsoft Xbox One Special Edition inMatte Blackin 500GB (video game)(Renewed)
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Get it as soon as Thursday, May 9
Only 4 left in stock - order soon.
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Microsoft Xbox One Special Edition inMatte Blackin 500GB (video game)(Renewed)

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Product Description

This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.

Sustainability features

Sustainability features

This product has sustainability features recognized by trusted certifications.

Pre-owned

Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

As certified by
Pre-owned Certified: Electronics
Pre-owned Certified: Electronics
Pre-owned Certified: Electronics Pre-owned Certified: Electronics

Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.

Learn more about this certification

Part of
Sustainability features
Climate Pledge Friendly

What is Amazon Renewed?

Amazon Renewed is your trusted destination for products that are inspected, tested, and refurbished as necessary to be fully functional.

Quality you can afford

Amazon Renewed products offer an affordable option so you can save on the brands you love.

Products you can trust

All products have been professionally inspected, tested, cleaned, and refurbished as necessary by Amazon-qualified suppliers.

Purchases with an impact

Your Amazon Renewed purchase extends the lifetime of this product and reduces electronic waste.

Trusted coverage

Your purchase is eligible for Amazon Renewed coverage in conjunction with Amazon's Return Policy and the A-to-z Guarantee.

What should I expect to receive with my Amazon Renewed purchase?

All Amazon Renewed purchases will come with accessories equivalent to those that shipped in the box when new. These items may not be original but will be compatible and fully functional. Amazon Renewed products will be packaged in either original packaging or in a new and clean cardboard box.

In what condition can I expect my Amazon Renewed product to be?

Product will be restored to its original factory settings and will be in one of the following cosmetic conditions Premium, Excellent, Good or Acceptable. Learn more
Shop for smartphones, computers, laptops, tablets, home and kitchen appliances, game consoles, office products, and more. Visit Amazon Renewed

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Customer reviews

3.7 out of 5 stars
3.7 out of 5
551 global ratings

Customers say

Customers like the value and appearance of the video game console. For example, they say it looks great and has great graphics. However, some complain about the heat and sound quality. They say it overheats and makes a loud noise. Customers also dislike the instructions. Opinions are mixed on quality.

AI-generated from the text of customer reviews

12 customers mention12 positive0 negative

Customers appreciate the value of the video game console. They say it's a great buy for a good deal and a win-win for saving money.

"Easy set up. Works great. Decent price." Read more

"...But, it's been a great experience and I purchased it at a great price too." Read more

"...of being refurbished so you are getting the same product and saving some money which is win-win. It works like a charm...." Read more

"...I would recommend this to anyone wanting to pick up an Xbox 1. Great deal." Read more

9 customers mention9 positive0 negative

Customers are satisfied with the appearance of the video game console. They mention that it looks great, works great, and has great quality graphics and definition. Some say that the product is a beautiful upgrade.

"love the graphics. it had problems with error code that did not seem to be anyplace to be found. online instructions did not help...." Read more

"Looks great! But it didn't come w any codes for the live or games...not really a huge deal but 🤷 hubby is happy so I'm happy...." Read more

"It was good looking but,it makes sound and I don’t like that." Read more

"...had an Xbox 360 or familiar with this console you’ll love this beautiful upgrade...." Read more

4 customers mention4 positive0 negative

Customers find the video game console easy to use. They say it works great and is a wonderful gift for their nephew.

"...500GB is enough to hold enough games for most people and seems plenty fast enough." Read more

"It works great and is easy to use." Read more

"good price fast shipping, wonderful gift for nephew👌..." Read more

"Good & Quick..." Read more

139 customers mention73 positive66 negative

Customers are mixed about the quality of the video game console. Some mention it's fully functional, while others say it stopped working after two months.

"...We've been using it for about two months now. Works great." Read more

"I bought one and it doesn't even read the games . So I have a $200 paper weight . And got the run around when trying to get a replacement...." Read more

"Works great and no issues" Read more

"...Turned on got his account in it and downloaded games. Now it turns on and shuts off. Would never recommend it...." Read more

8 customers mention0 positive8 negative

Customers are dissatisfied with the heat of the video game console. They mention that it keeps overheating and freezing.

"...tried to set it up but it keeps turning off because the damn thing keeps overheating now I have to take it somewhere to get it looked at...." Read more

"...It was a very weak ac adapter that extremely overheated and blew out...." Read more

"Complete garbage. After 5 months of use it started freezing and only option to get it going again was to do a complete restore...." Read more

"...so we could play together and after he started it up it keeps freezing on him and pushing him out of his games after a few minutes...." Read more

8 customers mention0 positive8 negative

Customers are dissatisfied with the sound quality of the video game console. They say that the fan inside is loose and makes a really loud noise. Some customers also mention that the sound stopped working after two weeks and that something was rattling around inside.

"...In the middle of a game the Xbox makes a loud noise then shuts down to the home screen and will do it 2-3 times a day...." Read more

"It was good looking but,it makes sound and I don’t like that." Read more

"...No problems so far besides something was rattling around inside. Hope it's not important." Read more

"...doesn't make the standard Tri-Tone on start up, instead it makes a transformer like noise." Read more

6 customers mention0 positive6 negative

Customers find the instructions for the video game console difficult to follow. They mention that the online instructions did not help, there was no manual, and there was little effort in the packaging or cleaning of the product.

"...There are no sensible instructions and the flow of the display has no regard to common sense." Read more

"...Dirty and rickety, dog hair and all other types of dirt on it. No effort in the package or the cleaning of the product" Read more

"...Not what you expected not to mention no manual" Read more

"...online instructions did not help. done a hard factory reset and start over. some times trigger dosnt work and game over it has its problems!!!!" Read more

How am i supposed to play the game ???
1 Star
How am i supposed to play the game ???
Was this not checked before shipping ? Almost $300 for a system with out the right wire. Dirty and rickety, dog hair and all other types of dirt on it. No effort in the package or the cleaning of the product
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Top reviews from the United States

Victor Hayes
5.0 out of 5 stars Listing was %100
Reviewed in the United States on January 9, 2024
Size: 1 TBStyle: Xbox OneVerified Purchase
We purchased the Xbox one 1tb mate black special edition. It's basically like brand new. We've been using it for about two months now. Works great.
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Angie Grizzle
1.0 out of 5 stars Defective
Reviewed in the United States on April 6, 2024
Size: 500 GBStyle: Xbox OneVerified Purchase
I bought one and it doesn't even read the games . So I have a $200 paper weight . And got the run around when trying to get a replacement. So I'll be out even more money repairing it myself
One person found this helpful
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bgluck
5.0 out of 5 stars Xbox One
Reviewed in the United States on April 21, 2024
Size: 500 GBStyle: Xbox OneVerified Purchase
I ordered this for my Son, he seems to be enjoying it.
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Crystal
5.0 out of 5 stars Refurbished Xbox One
Reviewed in the United States on January 2, 2024
Size: 500 GBStyle: Xbox OneVerified Purchase
Works great and no issues
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Amazon Customer
1.0 out of 5 stars Turned on once and downloaded account and games
Reviewed in the United States on December 28, 2023
Size: 1 TBStyle: Xbox OneVerified Purchase
Thought this would be ideal saving money but nope. My son was happy to receive this for christmas and now he can’t even play it. Turned on got his account in it and downloaded games. Now it turns on and shuts off. Would never recommend it. And on to top of it now i have to pay for shipping and didn’t have to pay for it to purchase it!! So why do I have to pay for shipping?? Got it to turn on one more and it shut off. Hopefully i got it back to manufacturer mode!
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Billy
5.0 out of 5 stars Works great so far.
Reviewed in the United States on November 8, 2023
Size: 500 GBStyle: Xbox OneVerified Purchase
It has a couple of scratches on the back. Who cares anyway. Works great so far and saved $300 with a used Xbox
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Matthew J
4.0 out of 5 stars Pretty good condition Xbox one
Reviewed in the United States on January 26, 2024
Size: 1 TBStyle: Xbox OneVerified Purchase
My Xbox came two weeks earlier than I expected which was nice, I didn't notice any scratches on it. Fully functional through it sometimes will freeze and requires you to reset the console which can be annoying especially when you are middle of a game. Also, controllers can disconnects at random times. Those are the only hardware issues that had occurred. Another thing to be aware of is if you are planning to play a backwards compatible 360 game, you would need a Xbox 360 to delete individual game files which is dumb. Overall, in my opinion, this system is still good alternative to more expensive gaming/steaming console in the Xbox series.
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KayLynn
5.0 out of 5 stars Good
Reviewed in the United States on July 9, 2023
Size: 500 GBStyle: Xbox OneVerified Purchase
Easy set up. Works great. Decent price.
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